How to Request Your Personal Health Record (PHR)
From the MY CHART tab, select Request Health Record
The Request Personal Health Record form will display.
If you are enrolled in a Non-Core practice, select the Practice where the request is to be sent
If you are managing other people’s accounts, select the Patient on whose behalf you are making the request.
Any available updates to your Personal Health Record, such as most lab results, will appear once a new Personal Health Record request is processed. This could take up to 3 hours from the time of your request. Please allow up to 5 business days from the date of service for updates to become available.
When the health record is sent to you, it shows up as a new item in your Inbox. The document is formatted as a Continuity of Care Document (CCDA) which is a healthcare industry standard.
If you have a clinical question about any of the information in your PHR, please send a Patient Portal message to your doctor’s office.
The Request Health Record link on a Mobile device can be located elsewhere, such as the left navigation column as seen in this iPhone screen shot.