How to Request Your Personal Health Record (PHR)

A new Personal Health Record (PHR) must be requested every time you want to see any available updates to your health record. Please make your request at least 5 days after any test(s) were performed.

Login to your Patient Portal account.
 

From the MY CHART tab, select Request Health Record

     

 The Request Personal Health Record form will display. 

    

If you are enrolled in a Non-Core practice, select the Practice where the request is to be sent

If you are managing other people’s accounts, select the Patient on whose behalf you are making the request.

Click Submit

Test Results
Any available updates to your Personal Health Record, such as most lab results, will appear once a new Personal Health Record request is processed. This could take overnight to process from the time of your request.

When the health record is sent to you, it shows up as a new item in your Inbox. The document is formatted as a Continuity of Care Document (CCDA) which is a healthcare industry standard.

If you have a clinical question about any of the information in your PHR, please send a Patient Portal message to your doctor’s office.

Results that display for X-rays, Ultrasounds. MRIs, Cat Scans, etc. performed at Exeter Hospital (and their satellite locations) are limited and best viewed through the Exeter Hospital Patient Portal or by asking your physician’s office for a copy of the report.


Mobile Device

The Request Health Record link on a Mobile device can be located elsewhere, such as the left navigation column as seen in this iPhone screen shot.