Telephone & Online Video Visits

Core Physicians is pleased to offer Telehealth visits for select appointments for new and existing patients. Telehealth does not replace the face to face visit, but allows for a safe and convenient method to continue your care where it is appropriate during the COVID-19 crisis.

Core Physicians continues to be here for you, even though we are following physical distancing best practices.

Please contact your insurance plan with any questions regarding Telehealth coverage.

How it works – Telephone
At the time of your telephone appointment, the Core Physicians’ provider will call you directly at the phone number your provided. Please be sure to be by your phone in a private, quite location with reliable cellular service at least 10 minutes before your scheduled appointment time. When we call you, it may be from a phone number unknown to you. Please answer the phone at the time of your appointment.

How it works – Online Video
Core Physicians uses OTTO Health for online video appointments.

Once your online video appointment is scheduled, you will receive an email or text (from OTTO Health) with instructions on how to set up your account to login and participate in your video appointment.

The online video platform can be accessed via a computer, tablet or mobile device. When the visit begins, you will be able to see and hear your Core Physicians’  provider. The system is private, HIPAA compliant and easy to use. Please be sure to be by your device in a private, quite location with reliable cellular service at least 10 minutes before your scheduled appointment time.

Helpful links
Learn what internet browsers are supported and more - Devices and Connection Guide
Run a quick test on your device prior to your visit -  Test Your Device
Patient Quick Start Guide