Welcome Back Pediatric Dentistry Patients
To all of our incredible patients and families of Core Pediatric Dentistry,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
We miss you all very much! Fortunately, we have been able to manage most of our patients’ emergencies over the phone and we have seen a few of you in the office. Remember, we are here to answer questions and handle any urgent needs! Happily, the time has come for us to slowly reopen and provide the treatments we have had to delay. Pam will be calling you as we reopen to schedule your appointments or confirm your existing appointments. Our schedule will need to be adjusted to allow for social distancing, so please understand that some appointment times will need to change. Dentist visits will be scheduled first to address existing treatment needs and prevent consequences of worsening dental disease. We will have some hygiene appointments available, but these will be limited. Thus, please continue to be as diligent as you can to encourage and help your child maintain good oral hygiene. We will be sure to contact you as we have more availability for appointments. We can still offer some teledentistry services if appropriate to avoid a visit to the office.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you come to the office. Please plan on only one parent to accompany your child to his or her appointment. Siblings will not be allowed in the office unless they also have an appointment. If you are a new patient, we will provide the required paperwork ahead of time and expect this to be filled out before you arrive.
- We will ask that you call us when you arrive at (603) 773-4900 and then wait in your car until we are ready for your child’s appointment. When we are ready, we will call you and meet you outside the door.
- We will review the screening questions again and take temperatures of all people entering the office. If you are not wearing a mask, we will give one to you.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. We also may be extending our hours to accommodate our patients.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to limit the number of patients in the reception area at any one time.
- We may look different under our protective clothing, but you can be assured that we are the same team that you are used to at Core Pediatric Dentistry. We are still able to provide nitrous oxide and tend to your child’s needs and anxieties. We have developed a video to show your child how we may look different, but we are still the same.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (603) 773-4900.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
In good oral health,
Dr. Jennifer Creem
, Dr. Lindsay Decker
, Dr. Gilda Pronych
and the entire team at Core Pediatric Dentistry