NCQA Patient-Centered Medical Home™ standards emphasize enhanced care through
Core Physicians' primary care offices have received the NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.
The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.
“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Core Physicians has the tools, systems and resources to provide its patients with the right care, at the right time.”
To earn recognition, which is valid for three years, Core Physicians demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.
“We have a team in primary care that aspires to be the very best they can be every day,” said Core Physicians President Debra Cresta. “Reaching level three NCQA status, not for some or a few of our practices, but 100 percent of all of our adult and pediatric services, across all of our regional sites shows a level of quality and service measurably more reliable and consistent for all the patients we serve.”
Melanie Lanier, DO, Chief Medical Officer for Core Physicians, explains this model of care further: “Receiving the highest level of accreditation as a Patient-Centered Medical Home is a symbol of Core Physicians’ dedication to placing patients in the center. We do this by building strong relationships between patients and their care teams. The result is improved patient satisfaction, while preventing unnecessary healthcare spending on Emergency Department visits and hospital admissions. Patients value receiving the right care, at the right place, at the right time. An important by-product of our PCMH work is improved provider satisfaction which is so important during these times of high provider burn-out. By keeping the patient at the center and leveraging the skills of the care team, we are able to thrive under this model of care.”
Patients may consider the Patient-Centered Medical Home recognition when deciding where to go for care for themselves and their family.