We have adequate amounts of personal protective equipment (PPE) to ensure the safety of patients and staff.
As we begin to re-open the services that were paused due to COVID-19, the health and safety of our patients and staff remain our highest priority so we have the following policies in place:
- We are screening everyone (including employees) who enters our facilities. We will take your temperature and ask a series of questions regarding your health.
- We are requiring everyone to wear a mask, including patients, clinicians and staff. This is on the hospital campus and at our offices. Masks will be provided and must be worn at all times.
- We have redesigned our processes to keep you socially distant during your visit. You will see we have clearly marked our elevators, common areas and waiting rooms to ensure proper spacing. (We may ask you to check-in online for your appointment and wait in your car at some offices until we text you to come in)..
- We are taking extraordinary measures to continually clean and disinfect our facilities, especially high touch areas and rest rooms.
- If you are having a surgical procedure, a colonoscopy or other complex procedure, your physician will determine if you need to be tested in advance for COVID-19. This is to ensure there is no associated risk or impact to your recovery.
- We are not allowing visitors to accompany patients, except for end of life patients, the Family Center, pediatric patients (1 visitor), patients with disabilities and those who are unable to make their own healthcare decisions.
We also offer Telehealth online visits for new and upcoming appointments.
Your doctor will determine if this type of visit is right for you. If your appointment requires you to come to the office, we ask you refrain from bringing visitors. If the patient is pediatric, the ONE additional person must be 18 years or older and healthy.
NEW> Primary Care Offices Re-Open
- As of 6/1/20, many primary care offices are OPEN. We continue to practice social distancing and ask in-office patients to check-in at home
through a web link they receive prior to their appointment. Office hours are Mon-Fri 8am to 5pm. Specialty services are also beginning to come back to these locations and we continue to offer Telehealth visits for new and existing patients. Saturday Urgent Care at Exeter, 9 Buzell Ave.
is available from 9am to Noon by appointment only.
Change in Lab hours & closed stations
- We will be screening everyone for COVID19 symptoms and requiring you to mask. If you have fever or respiratory symptoms, please call your provider before presenting for lab work so we may best facilitate your care and protect the safety of all our patients, visitors and staff.
We are Ready, Safe and Open! - Watch Video
Our healthcare heroes put to video! Thank you to all for your kind words of appreciation and support! - Watch Video
COVID-19 Patient Resources
For COVID-19 Positive or Suspected Patients
What to do if You Are Sick> Click Link Open PDF
10 Ways to Manage Symptoms at Home> Open PDF
CDC - Preventing Spread of Illness in Homes> Click Link
CDC - Cleaning & Disinfecting Homes of Suspected or Confirmed Cases of COVID-19> Click Link
Social Distancing, Quarantine, and Isolation> Click Link
What Should I Do If...> Open PDF
Costs Associated with COVID-19 Testing> Open PDF
Other COVID-19 Recommended Resources
As a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases such as COVID-19, including:
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