News & Events > Important Information Impacting Your Visit at Core Physicians | COVID-19 Patient Resources

Important Information Impacting Your Visit at Core Physicians | COVID-19 Patient Resources

Message from Kevin Callahan, President and CEO of Exeter Health Resources - To our Exeter Health Resources Community

Changes at Core Physicians

In order to provide timely and appropriate healthcare, and keep our population safe, we are moving to telephonic and virtual visits for upcoming appointments. Your doctor will determine if this type of visit is right for you, and the office will be contacting you to discuss the details.  If your appointment requires you to come to the office, we ask you refrain from bringing visitors. If the patient is pediatric, the ONE additional person must be 18 years or older and healthy. We will be screening everyone for COVID19 symptoms and asking to mask.  If you have fever or respiratory symptoms, please call us before your appointment so we may best facilitate your care and protect the safety of all our patients, visitors and staff.

Primary Care Offices Consolidate
As of 3/30/20, we have temporarily consolidated all primary care offices to Stratham (118 Portsmouth, Ave) and Epping (212 Calef Highway).

Change in extended office hours - All weekday office hours for patient visits are from 8:00am -5:00pm. Saturday Urgent Care at Exeter, 9 Buzell Ave. is available from 9am to Noon by appointment only.

Change in Lab hours & closed stations - Also, if you have a lab order from a Core Physician, please contact that provider in advance of coming to a lab for drawing.  During this State of Emergency we are looking to encourage social distancing and defer all non-urgent interactions.  Certain medications do require close monitoring (such as warfarin/Coumadin) and patients should NOT defer lab testing that is important to their overall care and safety. Please contact your provider for guidance.
  • Pediatric morning walk-in clinics have been suspended until further notice. Please call your physician's office to book your appointment.
  • The travel clinic is closed to anyone traveling between now and June 15th (subject to change).
  • Book online functionality is suspended until further notice. Please call your physician’s office to book your appointment or submit a request through the portal.
  • Our billing office is temporarily closed to walk-in customers until further notice. We apologize for the inconvenience. Please call us at 603-580-6753.
  • Our pediatric dental office is only seeing patients who are in need of urgent or emergent dental care. Please call 603-773-4900 for more information.
  • Our Medical Pedicure service is suspended until further notice.
  • Acupunture services are closed until further notice.  

COVID-19 Patient Resources

For COVID-19 Positive or Suspected Patients

What to do if You Are Sick>  Click Link   Open PDF
DHHS Self-Quarantine Guide>   Open PDF
10 Ways to Manage Symptoms at Home>   Open PDF
CDC - Preventing Spread of Illness in Homes>  Click Link  
CDC - Cleaning & Disinfecting Homes of Suspected or Confirmed Cases of COVID-19>  Click Link

When to self-quarantine, self-monitor, practice social distancing or call your doctor>  Open PDF
Costs Associated with COVID-19 Testing>  Open PDF

Other COVID-19 Recommended Resources

As a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases such as COVID-19, including:
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
CDC - Handwashing guide
CDC - Share Facts About COVID-19
CDC - View Videos on the Coronavirus Disease 2019
NH Division of Public Health Services - Frequently Asked Questions

Local Resources During COVID-19
Grocery Store Shopping Hours for Seniors, Grocery Delivery Options, Medications, Insurance, Mental Health Counseling, Substance Use, Transportation, Homelessness and more…

Social Distancing, Containment and Family Mental Health
Yes, the next few weeks will bring many challenges. Be kind to yourself and others – we don't yet have a script for this. Here are some tips to promote structure, security and mental health during this confusing time.

For the most up to date information on the Coronavirus Disease (COVID-19) Please visit the CDC (Centers for Disease Control and Prevention) or the New Hampshire Department of Health and Human Services.